BARUA, B. Prospect of Implementing Total Quality Management Approach in Commercial Banks of Bangladesh. EAST WEST JOURNAL OF BUSINESS AND SOCIAL STUDIES, [S. l.], v. 2, p. 1–20, 2011. DOI: 10.70527/ewjbss.v2i.124. Disponível em: https://ewjbss.crtewu.org/index.php/ewjbss/article/view/124. Acesso em: 16 oct. 2024.