Talukder, A.K.M. Mominul Haque, and Md. Saifur Rahman Talukder. 2012. “Super-Measure Management (SMM) and Customer Satisfaction: Investigating the Relationship”. EAST WEST JOURNAL OF BUSINESS AND SOCIAL STUDIES 3 (March):37-46. https://doi.org/10.70527/ewjbss.v3i.120.